Let Masipack continue to support your business with our Orlando-based parts and technical teams.


Masipack is proud to serve our customers: not only will we walk you through the sales process to ensure you have the best solution for your product, but we are here to support you throughout the life of your equipment. Proper maintenance and support will increase the efficiency of your packaging machines and will protect this important investment for your business.


Masipack Parts Department

masipack-parts-departmentOur parts department, located in Orlando, FL, will gladly help you with any parts your equipment may need. We will communicate with you to ensure that parts ordered will match your specific machines and be the proper fit. Please contact us at parts@masipack.com for any parts inquiries.

  • Large parts inventory in our Orlando, FL warehouse
  • Order confirmation before billing and shipment
  • Same day shipping for parts in inventory if ordered by 3:00pm EST
  • Overnight shipping available

Masipack Technical Department

Masipack-EUA-support1-500x375Our technical department, also located in Orlando, FL, is here to help you and your team run and maintain your investment. We understand your equipment is essential to your day-to-day business and ultimately your future. Please contact us at support@masipack.com for any technical requests.

  • Over the phone, Skype, and FaceTime availability for technical questions
  • In-house, trained technicians available to travel to your facility as necessary
  • Hands-on training for your technical team at our Orlando, FL facility before installation

Contact Us

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Masipack Technical Support

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Masipack North America – 13th Anniversary

We are proud to be celebrating our 13th Anniversary of providing the best packaging equipment and service to the North American Market. Thank you to all who contribute or have contributed to our continuous growth. Rodrigo Sanchez – VP Masipack North America

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Space Savings / Production Flexibility / Double the Speed

ULTRA TWIN  Twin Automatic Vertical Form Fill and Seal Packaging Machine. Space Savings: savings of over 30% of space compared to 2 standard packaging machines. Production Flexibility: Flexibility to run different products, weights, or bag sizes on each side of the Ultra Twin is a tremendous advantage. Each side is completely independent. Independent controls and […]

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SNAXPO 2019 – WELCOME TO ORLANDO!

Welcome to Orlando! Snaxpo 2019, the largest show for the snacks industry will take place in Orlando, FL this year, and as a local host, Masipack is welcoming the Snaxpo visitors to take a tour of our facility and see our equipment running at our showroom. Please contact Ms. Amy Lee at al@masipack.com or (321) 800-2530 […]

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Masipack Celebrates 31 Years

On October 20, 1987, an entrepreneur, Mr. Mauricio Sanchez Moreno, began a business & a journey. A journey that would originate in humble beginnings & grow into a worldwide presence, 31 year later. Today we celebrate innovation, opportunities, & the ability to turn our customer’s dreams & ideas into reality. From the design of the […]

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