Let Masipack continue to support your business with our Orlando-based parts and technical teams.


Masipack is proud to serve our customers: not only will we walk you through the sales process to ensure you have the best solution for your product, but we are here to support you throughout the life of your equipment. Proper maintenance and support will increase the efficiency of your packaging machines and will protect this important investment for your business.


Masipack Parts Department

masipack-parts-departmentOur parts department, located in Orlando, FL, will gladly help you with any parts your equipment may need. We will communicate with you to ensure that parts ordered will match your specific machines and be the proper fit. Please contact us at parts@masipack.com for any parts inquiries.

  • Large parts inventory in our Orlando, FL warehouse
  • Order confirmation before billing and shipment
  • Same day shipping for parts in inventory if ordered by 3:00pm EST
  • Overnight shipping available

Masipack Technical Department

Masipack-EUA-support1-500x375Our technical department, also located in Orlando, FL, is here to help you and your team run and maintain your investment. We understand your equipment is essential to your day-to-day business and ultimately your future. Please contact us at support@masipack.com for any technical requests.

  • Over the phone, Skype, and FaceTime availability for technical questions
  • In-house, trained technicians available to travel to your facility as necessary
  • Hands-on training for your technical team at our Orlando, FL facility before installation

Contact Us

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Masipack Technical Support

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Masipack's 30th Anniversary

Masipack’s 30th Anniversary!

October 20, 2017 – Masipack’s 30th Anniversary At 30 years in the market, Masipack has always strove to be at the forefront of the technology applied in the manufacture of its equipment. Even when parts drawings were still made on project desks, utilizing the designers’ manual skills, Masipack was already looking for ways to innovate […]

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Masipack North America Brazil

PACK EXPO 2017 | Reflections

PACK EXPO 2017 was a success for the Masipack | Fabrima team. To showcase our product line’s diversity, our VS300 VFFS bagger, MXCP mini multi-head scale, and Stylus flow wrapper were on display at Booth #6177 in the South Lower Level of the Las Vegas Convention Center for the three-day Expo. Check out the images […]

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PACK EXPO Las Vegas 2017

Join Masipack at PACK EXPO Las Vegas 2017

In a little over two months, Masipack | Fabrima will participate in PACK EXPO Las Vegas 2017, North America’s premier packaging event at Booth S-6177. The event will be held at the Las Vegas Convention Center in Las Vegas, NV, September 25th through the 27th. There will be 2,000+ exhibitors representing 40+ vertical markets who will showcase their latest […]

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Open House During Fispal Tecnologia

Masipack’s Open House will have free presentations and workshops Event seeks to improve the sector through the showcasing of new technologies During the week of June 26th, the Masipack Group will hold, for the third consecutive year, an Open House focused on the food and beverage market at its headquarters in São Bernardo do Campo. […]

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