Let Masipack continue to support your business with our Orlando-based parts and technical teams.


Masipack is proud to serve our customers: not only will we walk you through the sales process to ensure you have the best solution for your product, but we are here to support you throughout the life of your equipment. Proper maintenance and support will increase the efficiency of your packaging machines and will protect this important investment for your business.


Masipack Parts Department

masipack-parts-departmentOur parts department, located in Orlando, FL, will gladly help you with any parts your equipment may need. We will communicate with you to ensure that parts ordered will match your specific machines and be the proper fit. Please contact us at parts@masipack.com for any parts inquiries.

  • Large parts inventory in our Orlando, FL warehouse
  • Order confirmation before billing and shipment
  • Same day shipping for parts in inventory if ordered by 3:00pm EST
  • Overnight shipping available

Masipack Technical Department

Masipack-EUA-support1-500x375Our technical department, also located in Orlando, FL, is here to help you and your team run and maintain your investment. We understand your equipment is essential to your day-to-day business and ultimately your future. Please contact us at support@masipack.com for any technical requests.

  • Over the phone, Skype, and FaceTime availability for technical questions
  • In-house, trained technicians available to travel to your facility as necessary
  • Hands-on training for your technical team at our Orlando, FL facility before installation

Contact Us

Our packaging equipment specialists
are ready to help you.

Masipack Technical Support

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Pack Expo East 2018

Pack Expo East ’18 | Reflections

Our Team just returned from another productive show in Philadelphia, PA, Pack Expo East. Masipack North America showcased our Ultra VS 300 Bagger, MXDR Auger, MXCP Scale, & MXCP Mini Scale. The three day show, with over 6,000 attendees, resulted in the engagement of numerous potential clients & yet another opportunity to meet with our […]

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Header Masipack North America 12 Years

Masipack North America’s 12th Anniversary

Masipack North America celebrated our 12th anniversary on the 6th of March, 2018 here in Orlando, FL. As the years have passed, Masipack North America has continued to evolve & grow along side our clients in an ever changing industry. A continued focus on innovation in packaging has produced an industry leading lineup of equipment, […]

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Header Coffee Fest Baltimore 2018

Coffee Fest Baltimore 2018 | Reflections

What an exciting event to be a part of, Coffee Fest Baltimore 2018! We showcased our MXDR Auger Filler which is a perfect fit for both new roasters & well seasoned companies alike in Booth #: 1013. This piece of equipment is the perfect fit for packaging both ground coffee & coffee beans. One of […]

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Header SNAXPO 2018

SNAXPO 2018 | Reflections

It was a successful show this year at SNAXPO 2018, held in Atlanta, GA. Our team enjoyed meeting with current clients & exploring new projects with potential clients in Booth #: 1045. We showcased our VS300 VFFS Bagger & MXCP Mini Multi-Head Scale during the three day event. We look forward to continuing the conversations […]

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